This policy is effective from 10 February 2018
What we collect
When you register onto our website. Palaform Ltd. we may collect the following information:
Contact information which may include, Name, Postal address, Telephone number and e-mail address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
IP address from the website from which you are visiting us from, plus information on any pages you may have viewed on our website as well as the date, time and duration of your visit.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping and registration of serial numbers related to products purchased from Palaform Ltd
We may use the information to improve our products and services
We may periodically send promotional adverts about our new products, special offers and/or other information which we think you may find interesting using the contact information which you have
From time to time, we may also use your information to contact you for market research purposes
We may contact you by email, phone, or postal mail.
We may use the information to customize our website according to your interests
We do not provide your information to third party organization’s unless we have written consent from yourself
We will never sell your information to third party organization’s
We are committed to ensuring that your information is secure. In order to prevent un-authorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to enable you to visit other related websites of interest to yourself. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information for which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular sites. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Palaform Ltd. 22 Nene Close, Wellingborough. NN8 5WB. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.